1. Introduction

This Privacy and Cookie Policy outlines how Temple Court Solicitors collects, uses, stores, and protects personal information provided by users of this website, and explains your rights in relation to that data. By continuing to use this website, you acknowledge and agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following categories of personal data:

• Personal identification details, such as your name, telephone number, postal address, and email address.
• Demographic data including location, preferences, and interests.
• Information relating to your enquiry or engagement of our legal services, which may include case-related documents or background information.
• Technical and usage data when you interact with our website, including IP addresses, browser type, referring/exit pages, operating system, and usage patterns.

3. How We Use Your Information

Temple Court Solicitors processes personal data for the following purposes:

• To provide legal services and respond to client or user enquiries.
• To improve the content, functionality, and user experience of our website.
• To communicate with you, including sending newsletters, legal updates, or marketing material where prior consent has been obtained.
• To conduct market analysis or research to better understand client needs and improve our offerings.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Your consent, where required.
• Performance of a contract or to take steps at your request before entering into a contract.
• Compliance with legal obligations.
• Our legitimate interests, provided such interests are not overridden by your rights and freedoms.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures are reviewed regularly to ensure continued effectiveness.

6. Cookies and Tracking Technologies

6.1. What Are Cookies

Cookies are small text files that are placed on your computer or device when you visit a website. They assist in improving website functionality, enabling features, and collecting data on usage patterns.

6.2. How We Use Cookies

Cookies used on our website help us:

• Understand website traffic and visitor interactions to improve user experience.
• Remember user preferences and customise content accordingly.
• Collect aggregated statistical data for performance monitoring and enhancement.

6.3. Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. Please note that restricting cookies may impair certain functionalities of the website.

7. Links to External Websites

This website may include links to third-party websites for informational purposes. Temple Court Solicitors does not control and is not responsible for the content, security, or privacy practices of those websites. We advise users to review the privacy policies of external websites before providing any personal information.

8. Updates to This Policy

Temple Court Solicitors may review and update this Privacy and Cookie Policy from time to time. Any changes will be published on this page and will take effect immediately. Users are encouraged to revisit this page periodically to stay informed of any updates.

9. Contact Details

If you have any questions, concerns, or requests relating to this Privacy and Cookie Policy or the data we hold about you, please contact: info@templecourtsolicitors.co.uk